Hi all. My trial ended yesterday and my account flipped into read-only mode. My admin team entered our payment info today, but the account is still in read-only mode. My question is if I need to do anything further? Or will this auto-flip back possibly after a daily cycle? Thanks!

I can make sure it gets flipped back for you

Great, appreciate it. Thanks!

You should be back up and running now! Sorry about the delay - it’s something we’re in the process of automating.

Great, looks like my deployment is working now. Thanks again for your help!

@jordan similar question, we are on a trial till 30th April, we put payment to be sure we transition smoothly from trial to a standard subscription. Is there any guide to read on how we can do it properly? Or adding payment is enough?

Hi @Evgeniia Prozorova - adding payment should be sufficient. We only need to manually intervene if the trial completely ends and a you’re on serverless (we run your agent instead of you). I see your org is still active and I see payment info added so you should be good to go 👍

this is great news! thanks @jordan 🫶