# ask-community

Iain Kennedy

07/18/2023, 11:06 AM
I get an occasional 502 Bad Gateway when accessing cloud graphql endpoint, fetching batches of 100 `pipelineRunsOrError`:
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gql.transport.exceptions.TransportServerError: 502 Server Error: Bad Gateway for url: https://....
Is this an indication that I've loaded the API too heavily or does it indicate underlying issues with cloud service?


07/18/2023, 10:08 PM
is this a persistent problem or just recent? how often do you request and how often does it fail? how long do the requests normally take? we saw some instability last last week that we mades some changes to resolve

Iain Kennedy

07/19/2023, 3:13 PM
It was last week that this was happening July 13th 14:03 London/Lisbon time - it has not happened since.
I was requesting sequentially, each request was taking about a 30 seconds to come back (and then a further minute to process before making the same request)